Frequently Asked Questions
There is no difference at all! Since both words are used in Europe and the US respectively we also use them for referring to the same type and quality of product.
Inches are used in the American metric system and centimeters (cm) in the European one.
Sadly, no. I don’t offer any framing. Any framed image on display is just for presentational and recommendation purposes. I’ve had good luck with getting frames online or in well known multinational shops. They have just about any size you’d want.
Yes! Always depending on my schedule and on what you have in mind. I might not be familiar with whatever you want a poster/print for, so please include a detailed description about what your thoughts for the design. Also, reference images are always a big help (and they are used just as an example). That been said, I still might not be able to come up with a design that suits your needs if it is something I am completely unfamiliar with. However, this is a very rare case so please do not hesitate to contact me.
Maybe. Since all my posters/prints are printed only after they are ordered, please contact me BEFORE you place your order so we can discuss it.
Please note that some of the posters/prints in my shop are displayed with a retro/distressed/chalkboard effect applied to the design. They were deliberately created that way to add richness, classiness and character. These are not “black marks,” “grease spots,” “smeared printing,” or “damages to the print”! Please, carefully study the details of the product on my site and keep that in mind when ordering.
Definitely. Just contact me with what you have in mind and I will set it up for you.
Yes, upgraded shipping is available upon request, please contact me before you place your order.
Sadly, I do not know anything more than you about that. Please contact your local post office to get an official update. Keep the tracking number that was been sent to you, at hand.
Unfortunately, I don’t offer printable files of my artworks anymore.
If your order is damaged or something is wrong, don’t worry! Please take a picture and send it to me immediately. I will arrange for a replacement. If you do not contact me within three (3) days after you received your order, I will assume that you are satisfied, the transaction is finalized and you can not return the product, request a refund or a replacement.
Please double check the shipping address prior to submitting an order! Anything returned to me or lost due to an incorrect address or due to being unclaimed / unsuccessfully delivered after several attempts, will result in new shipping charges. These charges will be a costumer’s responsibility.
If the postal services have lost your package, I’ll replace your order.